A world class claims service is what differentiates a good insurance broker from a great insurance broker.

Having the confidence that you have a team of professionals working to minimise the impact of a crisis is where we show our true worth.

We are not simply a middleman pushing paper from insurer to client and vice versa but actively coordinate repairs, contractors, loss adjusters, legal representation and any other third party that might be involved in putting things right for you.

For us it’s not just about getting the right outcome for our clients, it’s about making a claim as painless for them as possible and getting a quick settlement.

It is not unheard of for a claim to be made on a Monday and for a settlement deposit to be credited to our Client’s bank account on the Tuesday.

It is not unheard of for a Doodson Claims Manager to have travelled the length of the country to be with a client following an aggravated burglary to help them with dealing with Police Scenes of Crime and to coordinate making their property secure.

These are the things that make the Doodson difference.

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“For us it’s not just about getting the right outcome for our clients, it’s about making a claim as painless for them as possible and getting a quick settlement.”


Moira Bradley, Claims Manager

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